Water Sector

The Public Utilities Commission, under the authority of the Water Industry Act and the Public Utilities Act and associated Regulations, is the economic regulator for Belize’s water sector. The PUC fosters confidence in the water and wastewater services delivered to customers while remaining vigilant on the current and future public health, agricultural, and environmental issues. 

Entities with a license granted by the PUC  to provide water service include: 

  • The Belize Water Services Limited 

Under the utilities license conditions, Code of Practices guiding the interaction between the customer and the water utilities are approved by the Commission. Belize’s Plumbing Code, requires all Plumbers to be licensed, and all plumbing works to be approved, by the Commission.

Waste Water

We depend daily on the water and wastewater services delivered to our homes in the urban and rural areas of Belize.

We are very much aware of the vital importance and roles of these services to our survival on planet earth, and we recognize that there is a finite amount of water to suffice all our needs. The challenges of meeting the ever-increasing demand for water and wastewater services for our expanding urban and rural populations, amidst the impacts of climate change and droughts are, and will forever be, primary concerns of all Belizeans. Belizeans need to be able to rely on the availability of safe and affordable water and wastewater services. This means that we are confident that the water from our taps is safe, that the wastewater flushed from our properties is properly treated, and will not pollute our environment and contaminate our water sources.

In order to achieve trust and confidence in the water and wastewater services delivered to our premises, we need to build strong relationships with all water stakeholders, which includes our water utilities, water customers, managers of our green infrastructure, potential investors, and genuine engagement with the policymakers, government, and regulators.

Major activities

Major activities undertaken by the Water Sector include the following:

  • monitors the sector performance 
  • conduct periodic tariff reviews, 
  • ensure water utilities deliver affordable services while earning a reasonable return on their investments