The PUC has established a grievance mechanism to investigate complaints about license holders the PUC regulates. To learn more about our complaint mechanism, you can access our Consumer Complaint Regulations.
Submit a complaint below:
The Public Utilities Commission balances the needs of consumers and utilities to ensure safe and reliable utility service at reasonable rates; protect the public interest; educate consumers to make independent and informed utility choices; further economic development; and foster new technologies and competitive markets in an environmentally sound manner.
The PUC has created a Consumer charter which guides the role of the consumer in the regulation of the sectors.
